Complaints

The College's Complaints Process

One of the ways the College fulfills its mandate of public protection is to investigate all allegations regarding the conduct of a Registered Dietitian. The Registered Dietitians Act of Manitoba clearly outlines the regulations in regards to dealing with complaints.

The Complaints Committee is a statutory committee of the College. One third of the Complaints Committee are members of the public.  The committee’s responsibility is to ensure that a fair and thorough investigation of the complaint is conducted and that an appropriate decision is made based on the results of the investigation

Upon receipt of a complaint, a copy of the information will be given to the member named in the allegation.  A means of appeal for both the member and the complaint is provided within the Registered Dietitians Act should either not be satisfied with the decision of the committee.

Upon review of the material collected during the investigation, the Complaints Committee may:

• take no action as the complaint was not an actual violation
• accept the voluntary surrender of the member’s registration
• censure the member
• take other action as specified with the Registered Dietitians Act (Section 6)
• disclose to a law enforcement authority any information concerning possible criminal activity on the part of the member.
• refer the allegations of professional misconduct or incompetence to the Inquiry Committee to hold a hearing

The Rights of the member named in the complaint:

The member named in a complaint to the College has the right to:

• Copy of the information received by the College in regards to the complaint
• Seek legal counsel upon their submission to the College
• Have their complaint dealt with in a timely manner
• Appeal the decision of the College’s Complaints Committee